Passenger luggage is frequently damaged? Why do airports generally use luggage packers to ensure transportation safety?

Every holiday and tourist season, airports, stations and other transportation hubs will usher in a luggage peak period. It is common for passenger luggage to crack, zipper detachment, and corner extrusion during handling, loading and unloading, and transfer. Especially in the air transportation link, due to the many links and rough handling in the check-in process, many passenger luggage is already "scarred" when it lands. In order to improve the safety of luggage during transportation and avoid unnecessary disputes and claims, an automatic device called "luggage packer" is being widely introduced by more and more airports, long-distance stations, and large logistics hubs. Through on-site rapid wrapping and packaging, it effectively strengthens luggage protection and improves the passenger check-in experience.

The luggage packer, also known as the luggage wrapping machine, is a device designed for wrapping and packing personal luggage, suitcases, parcels, parcels and other items. The device works in coordination with the rotating chassis and the lifting film frame to evenly wrap the high-toughness PE stretch film around the outside of the luggage, forming a layer of tightly fitting protective film, which can not only prevent the box from cracking, the handle from breaking, and the zipper from bursting, but also effectively prevent dust, moisture, and theft. For passengers carrying multiple packages, large luggage or existing structural aging, the use of a packer can greatly enhance the integrity of the items and reduce damage, shedding, or even loss caused by loose structure during transit.

The equipment structure usually includes a rotating platform, an electric film frame, a control system, an operation panel, and a safety protection device. The overall operation process is: the passenger places the luggage on the turntable, sets the number of wrapping layers and the film tension through the panel, and then starts the equipment. The film frame starts to lift and wrap, and the turntable rotates to completely wrap the luggage. The packaging process can be completed in tens of seconds. At the same time, it supports functions such as timed operation, fault prompts, and film material remaining alarms to ensure that the equipment operates stably in high-frequency usage scenarios.

Take an international airport in East China as an example. The average daily baggage check-in volume of the airport exceeds 20,000 pieces, and more than 30,000 pieces during holidays. Previously, the number of complaints from passengers due to damage to luggage during transportation remained high, and the processing cost was high, time-consuming, and affected passenger satisfaction. Since the self-service baggage packing machine was put into use in the departure hall, passengers can carry out self-packing operations according to voluntary needs, which not only reduces the work pressure of airport security and baggage service personnel, but also significantly improves the integrity rate of passengers' luggage. According to feedback from the airport operation center, six months after the packing equipment was put into use, the rate of baggage disputes caused by packaging reasons decreased by 63%, and the score of "checked baggage experience" in the passenger satisfaction survey also increased significantly.

In addition to airports, more and more high-speed rail stations, logistics transfer warehouses, and exhibition venues have also begun to introduce mobile baggage packing machines. The equipment has a compact appearance, simple operation, and a small footprint. It supports all-weather operation and is suitable for use in high-frequency short-stop areas. Some equipment also has a code scanning payment function, which can realize completely unmanned operation. For terminal management units, it is not only an effective way to improve service convenience, but also has certain revenue potential. For bulk logistics, the use of barcode labels or security seals can also form a closed-loop cargo protection process of "one packing + one traceability".

The current mainstream luggage packers in the market support a variety of wrapping programs and parameter settings. Users can choose high wrapping, low wrapping, local reinforcement and other modes according to the size of the luggage. The film material uses high-strength transparent stretch film, which can protect the items without blocking the luggage identification label, effectively taking into account protection and information visibility. The equipment has low operating noise, low energy consumption, and simple maintenance, and is suitable for long-term operation in public environments or all-weather transportation hubs. The operator can flexibly deploy the number according to the actual flow, and distribute the points according to regional flow to maximize the utilization rate of the equipment.

Today, when "safe travel and efficient consignment" have become the core needs of passengers, luggage packers are not only an auxiliary service facility, but also an important part of airport stations to create convenient services and improve the level of operation guarantee. With the improvement of equipment technology maturity and user acceptance, the future luggage packing service will gradually evolve from "optional" to "normalization", becoming an indispensable step in the pre-travel packing process for passengers. For equipment providers, deepening the stability, ease of operation and scene adaptability of equipment may become the key to winning market reputation and large-scale promotion.