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Service

support
service
Dyehome Group has a network of service personnel all over the world, which can not only keep your machine working continuously, but also keep your machine in the best state, which can maintain and improve the productivity of your production line and the service life of the equipment.

On siteassistance

Dyehome Group has a network of service personnel all over the world, which can not only keep your machine working continuously, but also keep your machine in the best state, which can maintain and improve the productivity of your production line and the service life of the equipment.

Collaborative service - Work with your field engineers to diagnose your equipment, identify problems and faults, and teach your engineers how to deal with problems during the repair process.

Maintenance service - Based on the field use of your equipment and the inspection of worn parts and other vulnerable parts, help you to understand the actual condition of the equipment, help you to plan the time cycle of replacement spare parts or purchase parts.

Program service - Under the premise of your approval, we will modify or upgrade your program to make the operation of the equipment more in line with your requirements. At the same time, this action will greatly help you improve the efficiency and smooth operation of the equipment.

Other services - You can communicate with our marketing or after-sales team in advance to make an appointment or describe your requirements, and we will diagnose and accurately ensure the service is in place.

REMOTELYassistance

Dyehome Group has excellent engineers, they can help you to carry out remote service, this service can overcome the obstacles of distance and space time, help you to solve difficult problems, troubleshoot and resolve stubborn problems.

Hotline Service - To provide customers with seven days 24 hours of telephone support service, to ensure the global seven days 24 hours a day service response, early cooperation of customers, in the case of authorization we will directly service, no cooperation of customers, need to make an appointment.

Hotline Service - To provide customers with seven days 24 hours of telephone support service, to ensure the global seven days 24 hours a day service response, early cooperation of customers, in the case of authorization we will directly service, no cooperation of customers, need to make an appointment.

Connection Service - We can work with you for remote computer video service. According to your problem, we will connect mechanical engineer or electrical engineer with you to solve your structural problem or program problem.

Other services - You can communicate with our marketing or after-sales team in advance to make an appointment or describe your requirements, and we will diagnose and accurately ensure the service is in place.

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contactus

Whatsapp：+8617362172587

Email：+8617362172587

contact us
+8617362172587